How It Works

Designed to Turn Conversations into Revenue

01

Understand the Customer's Intent, Not Just the Typed Words

Old-school chatbots relied solely on keyword matching; the moment a customer wrote in a different style, they would hit a dead end. MINKU AI agents interpret intent and context in any language—so if a customer asks, Is the black one still available?, they receive accurate stock information rather than just a menu of buttons to press.

02

Reply to thousands of chats at once without adding more staff.

Our AI agents can handle many conversations simultaneously. They answer questions instantly, guide users through product selection, and qualify leads—all in real-time, freeing up your team to focus on complex issues or strategic tasks.

03

The training is like teaching a new admin, so it takes just a matter of minutes.

No scripts, no decision trees, no coding. Simply paste your SOPs, product details, and pricing into the knowledge base, and the AI ​​answers instantly—just like someone who has read every one of your business guidelines. Most businesses finish setting up their first agent in about five minutes.

04

Closing a Sale: It’s More Than Just Ending the Conversation

Answering questions is standard. The MINKU AI agent goes further: qualifying leads, checking shipping costs right in the chat, sending payment QR codes, and guiding customers all the way to a completed transaction—turning your busiest chat channel into a sales-closing machine rather than just a walking FAQ page.


Inside The Product

Core Capabilities

Read Meaning, Not Just Keywords

Our AI understands abbreviations, typos, mixed languages, and follow-up questions connected to previous chats. Customers can type as casually as chatting with a friend, and answers remain accurate, directly pulled from your business knowledge base.